TERMS AND CONDITIONS
This website is operated by ISĒ (ABN 42394046945), trading as ISĒ. Throughout the site, the terms “we”, “us” and “our” refer to ISĒ. Products means the ISĒ products available for purchase on this website. ISĒ offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our service and agree to be bound by the following terms and conditions (“Terms and Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms. Any new features or tools which are added to the current store shall also be subject to the Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.
Linking To This Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
Purchase For Personal Use Only
You may purchase ISĒ products for personal use only and not with the intention of resale. By placing your order, you are certifying that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.
Modifications To The Prices and Errors
Prices for our products are subject to change without notice. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our manufacturers, we have the right to refuse or cancel any orders placed for a product listed at the incorrect price. ISĒ also has the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will immediately issue a credit to your credit card account in the amount of the charge.
Products and Product Variation
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
All of our linens are processed through a unique air-blowing process, which intentionally creates a homespun and relaxed texture. Any variations are intrinsic to the nature of the fabric and are not a fault. It is important to realise that variations do occur in almost all fabrics. Although we strive to ensure our products are consistent both in form and in colour, for products created from natural fibres as our own, dye lot variation is common. At times, there may be minor variances to colour.
We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.
When you place an order, you will receive an acknowledgment e-mail confirming receipt of your order. This email will only be an acknowledgment and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card.
Our website accepts payments using Visa, MasterCard, Amex, PayPal, AfterPay and Apple Pay. Once your credit card has been validated, upon clicking “Complete Order” we will debit your credit card immediately for the full order amount.
Your privacy and security are very important to us. We have partnered with Zip and Afterpay as our payment gateways on our site to ensure all personal and financial information is secure.
Read about Zip’s payment security here.
Read about Afterpay’s payment security here.
Your credit card information is not stored or kept at any time on our site.
Any and all pre-orders are charged at the initial placement of your order. Pre-orders are usually delivered within 30 days of the order date, however an exact delivery date cannot be provided. We aim to dispatch pre-ordered items within 2 business days of their availability, subject to unforeseen circumstances that may affect the delivery time-frame.
Discount Codes and Gift Vouchers
We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made through this website. The conditions of use relating to any discount code will be specified at the time of issue. Only one code may be used at any one time.
Gift vouchers can only be purchased online through our site. You may choose to: (i) have the gift voucher emailed to the recipient on a pre-determined date of your choice; or (ii) print the gift voucher yourself. Gift vouchers are valid for one year from the date of issue and cannot be extended. Gift vouchers can be purchased in fixed denominations from AU$50 to AU$1000.
When you use a gift voucher and/or discount code you warrant to us that you are the duly authorised recipient of the gift voucher or discount code (as applicable) and that you are using it in accordance with these Terms, lawfully and in good faith. If we believe that a gift voucher and/or discount code is being used in breach of these Terms, unlawfully or in bad faith, we may reject or cancel the gift voucher or discount code (as applicable).
You agree to indemnify, defend and hold harmless ISĒ and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable legal fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Intellectual Property and Content
The intellectual property rights in all software and content, including the ISĒ brand and all other trademarks, trade names and logos made available to you on or through this website remains the property of ISĒ and are protected by copyright laws. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise.
These Terms and any separate agreements whereby we provide you with services shall be governed by and construed in accordance with the laws of Sydney and the state of New South Wales, Australia.
Changes to Terms
You may review the most current version of the Terms any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our following the posting of any changes to these Terms constitutes acceptance of those changes.